At DigiGlade, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how DigiGlade (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website, purchase our products, download free resources, subscribe to our communications, or otherwise interact with our website.
Website: DigiGlade
Website URL: https://digiglade.net/
Contact email: digiglade@gmail.com
Business name: DigiGlade
1. Information We Collect
Depending on how you use our website, we may collect the following information.
Information You Provide Directly
This may include:
- your name;
- email address;
- billing and contact information;
- information provided when placing an order;
- information you provide when contacting us;
- information submitted when subscribing to our newsletter or downloading a free resource.
We only request information that is reasonably necessary for the relevant purpose.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- pages visited;
- referring website;
- approximate location;
- date and time of visits;
- website interaction and usage information.
Some of this information may be collected through cookies and similar technologies.
2. How We Use Your Information
We may use personal information to:
- provide and deliver purchased digital products;
- process and manage orders;
- provide customer support;
- communicate with you about your orders;
- send newsletters or other communications where you have subscribed or provided the required consent;
- provide free resources and downloads;
- improve our website, products, and services;
- understand how visitors use our website;
- maintain website security and prevent fraud or abuse;
- comply with legal and regulatory obligations.
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.
3. Legal Bases for Processing
Where applicable under European data protection law, we process personal data on one or more of the following legal bases:
- Performance of a contract — for example, processing an order for a digital product.
- Legal obligation — where processing is necessary to comply with applicable laws.
- Legitimate interests — for example, maintaining website security and improving our services, where our interests do not override your rights.
- Consent — for example, where you choose to receive marketing communications or consent to certain non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
4. Online Purchases
If you purchase a product through our website, we may process information necessary to complete your transaction and provide access to your purchase.
Depending on the payment method used, payment information may be processed directly by the relevant payment provider.
We do not need to receive or store your full payment card details when these are processed directly by a third-party payment provider.
Payment providers may process your information according to their own privacy policies and terms.
5. Digital Products
DigiGlade primarily offers digital products and downloadable printable resources.
When you purchase a digital product, we may process information necessary to:
- confirm your purchase;
- provide access to the purchased product;
- send transactional emails;
- provide customer support;
- maintain records of transactions as required by law.
6. Email Communications
If you subscribe to our newsletter or voluntarily provide your email address for a free resource, we may use your email address to send you the requested resource and, where permitted and appropriately consented to, information about DigiGlade, new products, free resources, planning ideas, and related content.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at digiglade@gmail.com.
Transactional and service-related communications may still be sent when necessary to provide a product or service you have requested.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies may be used for statistics, analytics, preferences, or marketing purposes.
Where required by applicable law, non-essential cookies will only be activated after you provide the appropriate consent.
You can manage your cookie preferences through our cookie consent mechanism.
For more information, please see our Cookie Policy.
8. Third-Party Services
DigiGlade may use third-party services that are necessary to operate the website, process payments, deliver communications, provide website functionality, maintain security, or analyse website usage.
Depending on the services active on the website, these providers may process certain personal information in accordance with their own privacy policies and applicable data protection requirements.
We do not include third-party services in this Privacy Policy unless they are relevant to the operation of the website.
9. Sharing Personal Information
We do not sell your personal information.
We may share personal information with trusted service providers where necessary to operate the website and provide our products and services.
This may include providers responsible for:
- website hosting;
- payment processing;
- email delivery;
- website analytics;
- security;
- technical services;
- legal, accounting, or professional services.
We may also disclose information when required by law, legal process, or a lawful request from a competent authority.
10. International Data Transfers
Some service providers used by our website may process information outside your country or outside the European Economic Area.
Where applicable, we will take appropriate measures required by applicable data protection law to protect personal information transferred internationally.
These measures may include appropriate contractual safeguards or other legally recognized transfer mechanisms.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- the purpose for which the information was collected;
- whether you have an ongoing relationship with us;
- legal and accounting requirements;
- the need to resolve disputes or enforce agreements.
When information is no longer required, it will be deleted or anonymized where reasonably possible.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of personal information;
- request restriction of processing;
- object to certain processing;
- request data portability;
- withdraw consent where processing is based on consent;
- lodge a complaint with a competent data protection authority.
To exercise applicable rights, contact us at digiglade@gmail.com.
We may need to verify your identity before responding to certain requests.
14. Children’s Privacy
Our website is not directed specifically at children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us at digiglade@gmail.com so that we can take appropriate action.
15. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:
DigiGlade
Email: digiglade@gmail.com